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Oarsman AI

Agents / Customer support

Website Support Agent

A chat box for your site that answers from your own docs, shows its sources, says "I don't know" and hands off to a person.

Pro Format: Embeddable chat widget kit, bring your own key#Customer support

$49one-time, launch price

ProNew build

Coming soon · get notified

Coming soon. Follow Oarsman AI on Gumroad and you'll get an email when it launches. It will sell through Gumroad, with a 14-day refund.

See it work

How Website Support Agent moves through a job, step by step. The run below is an example output, written from what this agent does. It isn't a live run on your data.

Visitor questionSearch your docsAnswer + sourceUnsure? Hand offVisitor questionSearch your docsAnswer + sourceUnsure? Hand off

Sample input

Visitor asks: "Can I change my delivery address after I order?"

Example output Illustration

Answer: "Yes, within 2 hours of ordering, from the Orders page."
Source: Shipping policy, section 3 (link)
If the docs didn't cover it: "I don't know. I've passed this to the team" + hand-off ticket

What you get

  • Planned contents (not released yet):
  • The kit and its setup guide
  • Instructions for connecting your own AI key

What it does

  • Answers questions from your help docs, policies and FAQs
  • Every answer links to the passage it came from
  • Says "I don't know" instead of guessing
  • Creates a hand-off ticket for a human when it can't help

Tools and costs you'll need

  • Your website (one script tag)
  • Your own AI API key, so you pay your provider directly
  • Somewhere to receive hand-off tickets (email or Slack)

Third-party costs are paid to those providers, not to us.

Test report

Not released yet. The live demo it grows from scores 33/34 on its answer eval, with the one failure left visible.

Live demo

Demos use fictional businesses and data.

Start free

Try Free n8n Workflow Pack first

Five tested n8n workflows, free: lead scoring, Gmail triage, Shopify order alerts, job posts and website contact enrichment.

See the free agent

What's AI here, and what isn't

This is an AI agent: it uses an AI model to read, sort, score or draft. It runs in your own accounts. Anything it would send outside your business waits for your approval unless you choose otherwise, and it never needs your passwords. Our AI disclosure.

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Questions about Website Support Agent

What does Website Support Agent do?

A chat box for your site that answers from your own docs, shows its sources, says "I don't know" and hands off to a person. Answers questions from your help docs, policies and FAQs. Every answer links to the passage it came from. Says "I don't know" instead of guessing. Creates a hand-off ticket for a human when it can't help.

What do I need to run Website Support Agent?

You need: Your website (one script tag); Your own AI API key, so you pay your provider directly; Somewhere to receive hand-off tickets (email or Slack). Third-party costs are paid to those providers, not to us.

Is Website Support Agent tested?

Not released yet. The live demo it grows from scores 33/34 on its answer eval, with the one failure left visible.

How do I get Website Support Agent?

It isn't on sale yet. It's planned at $49 on Gumroad, with a 14-day refund. Press "Get notified" to follow us on Gumroad and hear when it launches.

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