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Seller details and grievance officer

Who sells on this site, how to reach us, and how we handle complaints. Last updated 1 November 2026.

Seller

Legal name
Vishal Rawat (Founder), trading as Oarsman AI
Business type
Individual sole proprietor in India (not a registered company)
Business address
1st A Main Road, HSR Layout Sector 6, Bengaluru, Karnataka 560102, India
Website
Oarsman AI, https://oarsmanai.com
Customer care
Email hello@oarsmanai.com
Phone +91 75682 73455

Grievance officer

Name
Vishal Rawat
Designation
Founder & Grievance Officer
Email
hello@oarsmanai.com
Phone
+91 75682 73455

How to make a complaint

  1. Email hello@oarsmanai.com (subject: "Complaint") or call +91 75682 73455. Tell us what went wrong and, for an order, your receipt number.
  2. We acknowledge your complaint within 48 hours and give you a ticket number.
  3. Quote the ticket number in a reply to check the status at any time.
  4. We resolve the complaint within one month of receiving it.

If you're not satisfied, you can also contact the National Consumer Helpline: call 1915 or visit consumerhelpline.gov.in.

Who processes your payment

Products you buy through Gumroad (the "on Gumroad" buttons and links) are sold by Gumroad, which acts as the merchant of record (the reseller and seller of record) for those sales. Gumroad takes the payment, issues the receipt, adds any sales tax or VAT and shows the total price before you pay, and processes refunds and chargebacks. We never see your card details. Free downloads straight from this site involve no payment.

Payment methods are the ones Gumroad offers at its checkout (cards and, where available, PayPal). Ocean Pass is a recurring membership: cancel any time from the "Manage membership" link in your Gumroad receipt or library. Gumroad support: gumroad.com/help.

Products you buy on our own checkout on this site are processed by Dodo Payments, our merchant of record and reseller. Dodo Payments is the seller of record for those purchases: it takes the payment, issues the invoice, handles tax, and processes refunds and chargebacks. We never see your card details. Dodo Payments: dodopayments.com.

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