Oarsman AI is self-serve: every agent ships with a setup guide, sample files, expected outputs and a troubleshooting page, and the help assistant on this site answers from those docs.
Where to look first
- The product's TROUBLESHOOTING section on its page or in the zip.
- The FAQ on the product page.
- The help assistant: type your question in your own words. It shows the matching section and a link.
Common fixes
Claude skill does not appear in Claude
Check that code execution is turned on in Claude.ai settings, then upload the skill zip from the claude-ai-upload folder, not the outer download zip.
n8n workflow fails on import
Check your n8n version is at least the one on the product page, then import workflow.json through Import from file.
Wrong or empty output
Run the included sample first. If the sample works, compare your file's column headers with the sample's.
What we do not offer
We do not install agents, log in to your accounts or build custom versions. That keeps prices low and your data in your hands.
Bug reports
If the included sample itself fails, that is a bug in our product. Reply to your receipt email with the agent name, version and the error text, and we fix it in the next update.